Hear from Our Customers
You’re stuck on the side of I-275 with a flat tire, or your truck won’t start at a delivery stop in New Boston. Every minute you’re not moving costs you money, time, and peace of mind.
That’s where we come in. While other companies make you wait an hour or more, we typically arrive within 30-45 minutes. Our technicians come prepared with the right equipment for your specific situation—whether you need a simple jump-start or complex heavy-duty recovery.
You’ll be back to your day instead of burning hours waiting for help that might not even show up. That’s the difference between calling a real local service and hoping some national dispatch center can figure out where New Boston actually is.
We’ve been handling roadside emergencies in New Boston since the 1980s. We’re not some fly-by-night operation or distant corporate chain—we’re your neighbors who understand this area’s unique challenges.
Dr. Phillip Marin leads our team with three Ph.D. degrees in Diesel Engineering, Drivetrains, and Metal Alloys. That means when your vehicle breaks down, you’re getting someone who actually understands what’s wrong, not just someone with a tow truck and good intentions.
We’ve built our reputation one emergency call at a time, serving everyone from daily commuters heading to Detroit Metro Airport to long-haul truckers moving freight through Wayne County. When you call us, you’re getting 40+ years of local knowledge and technical expertise.
Here’s how our roadside assistance works in New Boston. You call, we answer—not some automated system or overseas call center. Our dispatcher gets your exact location and what’s wrong with your vehicle.
We send the right equipment immediately. That might be a standard tow truck for your car, heavy-duty equipment for your semi, or a mobile repair unit if we can fix the problem on-site. Our technician arrives with the tools and parts needed for your specific situation.
If we can get you running again roadside, we will. If your vehicle needs to be towed, we’ll transport it safely wherever you need it to go. Throughout the process, you know exactly what’s happening and what it costs—no hidden fees or surprise charges after the work’s done.
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Our emergency roadside service covers everything that can go wrong on New Boston’s roads. Dead battery? We’ll jump-start it or replace it on-site. Flat tire? We’ll change it or repair it if possible. Locked out? We’ll get you back in without damaging your vehicle.
For commercial drivers, we handle the specialized challenges you face. Load shifts, air system problems, DOT compliance issues—we understand the regulations and time pressures you’re dealing with. Our heavy-duty equipment handles everything from delivery trucks to Class 8 tractor-trailers.
New Boston’s location near I-275 and Detroit Metro Airport means we see every type of breakdown imaginable. Tourist with a rental car, local resident commuting to work, trucker on a tight schedule—we’re equipped to handle your specific situation and get you back on track safely and quickly.
Most of our roadside assistance calls in New Boston get a response within 30-45 minutes. We’re not going to promise you 15 minutes like some companies do—that’s usually not realistic, especially during peak traffic times or severe weather.
What we will promise is that we’ll be there when we say we will. Our dispatcher gives you an honest arrival time based on current conditions, and our driver updates you if anything changes. For emergency situations involving safety hazards or time-critical commercial deliveries, we prioritize those calls and often arrive faster.
We’re based locally in Detroit, not dispatching from some distant location, which is why we can provide consistently fast response throughout the New Boston area and Wayne County.
Yes, we service everything from compact cars to Class 8 trucks and trailers. Most roadside companies either specialize in light-duty or heavy-duty—we handle both because breakdowns don’t discriminate by vehicle size.
Our equipment fleet includes standard tow trucks for passenger vehicles and heavy-duty wreckers for commercial trucks. Dr. Marin’s expertise in diesel engineering makes us particularly effective with truck breakdowns, but we’ve been helping stranded motorists of all types for over 40 years.
Whether you’re driving a Honda Civic or a Peterbilt, we have the right equipment and knowledge to get you back on the road safely.
We can handle most common roadside issues without towing your vehicle. Battery problems, flat tires, lockouts, and running out of fuel are usually quick fixes. We also carry diagnostic equipment and common parts for more complex issues.
Our mobile repair capabilities include things like blown fuses, loose electrical connections, minor fluid leaks, belt replacements, and basic engine problems. If your vehicle just needs a minor repair to get running again, we’ll do it roadside and save you the towing expense.
Obviously, major mechanical failures or safety issues require a tow to a proper repair facility. But you’d be surprised how many “major” problems are actually simple fixes when you have the right tools and experience.
Yes, we operate 24 hours a day, 365 days a year. Vehicle breakdowns don’t take Christmas off, so neither do we. You’ll always reach a live person, not an answering service or voicemail system.
Our full emergency roadside assistance is available around the clock because most breakdowns happen at the worst possible times—late at night, early morning, weekends, holidays. That’s when you need help the most, and that’s when we’re there.
Whether it’s 2 AM on a Sunday or Thanksgiving afternoon, you’ll get the same professional service and response time we provide during regular business hours.
Our pricing is straightforward and competitive. Basic services like jump-starts or tire changes typically run $75-125 depending on the specific situation and time of day. Towing costs vary based on distance and vehicle size, but we quote everything upfront.
No hidden fees, no surprise charges after the work is done. What we quote over the phone is what you pay. We accept cash, credit cards, and can work with most insurance roadside coverage if you have it.
For businesses with fleets or drivers who need regular service, we offer discounted rates and can set up accounts for faster service. Commercial customers appreciate our transparent pricing and quick response times.
Heavy-duty commercial vehicle service is one of our specialties, not an afterthought. We have the proper equipment, certifications, and expertise to safely handle tractor-trailers, buses, and other large commercial vehicles.
Dr. Marin’s advanced degrees in diesel engineering and drivetrains mean we understand these vehicles at a technical level most roadside companies don’t. We can handle complex issues like air system problems, load shifts, winch-outs, and recovery situations that require specialized knowledge.
We also understand the regulatory and business pressures commercial drivers face. We work efficiently to minimize your downtime and ensure proper documentation for DOT compliance and insurance purposes. When your livelihood depends on keeping that truck moving, you need a roadside service that takes it as seriously as you do.
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