Hear from Our Customers
You’re not just getting a tow truck. You’re getting peace of mind. When your vehicle breaks down at the worst possible moment, we respond fast with the right equipment and expertise to either fix it on the spot or get you safely to where you need to go.
No more waiting hours wondering if help is coming. No more stress about whether the person showing up actually knows what they’re doing. Our experienced team handles everything from dead batteries and flat tires to complex mechanical issues, so you can focus on what matters most.
Whether you’re driving a passenger car or operating a commercial truck, we understand that every minute counts. That’s why we prioritize getting you back on your schedule with minimal disruption to your day.
We’ve been helping drivers in Roulo and the greater Detroit area since the early 1980s. What started as a family business has grown into the area’s most trusted name for both passenger vehicle and commercial truck emergencies.
Led by Dr. Phillip Marin, whose three Ph.D. degrees in Diesel Engineering, Drivetrains, and Metal Alloys make him uniquely qualified to handle any roadside challenge, our team combines decades of hands-on experience with genuine care for our community.
We know these roads. We understand the unique challenges Michigan drivers face, from harsh winters to heavy commercial traffic along major routes. When you call us, you’re not getting a generic service – you’re getting neighbors who’ve been solving these exact problems for four decades.
When you call our 24/7 line, we immediately dispatch the closest available technician to your location. You’ll get an estimated arrival time and can track our progress, so you know exactly when help is coming.
Our technician arrives with a fully equipped service vehicle designed to handle most roadside repairs on the spot. We assess the situation, explain your options clearly, and work to get you moving again as quickly and safely as possible.
If we can fix it roadside, we will. If your vehicle needs more extensive work, we’ll tow it to your preferred repair facility or our shop, depending on what makes the most sense for your situation. Throughout the process, we keep you informed and ensure you’re comfortable with the next steps.
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Our comprehensive roadside assistance covers everything from simple jump-starts to complex heavy-duty recovery operations. We handle passenger cars, pickup trucks, commercial vehicles, semi-trailers, and construction equipment – basically anything that moves on Michigan roads.
In the Roulo area, we frequently assist drivers along major routes connecting to I-94 and I-75, where commercial traffic is heavy and breakdowns can create dangerous situations. Our team is equipped to work safely in high-traffic areas while providing professional service.
Common services include battery jump-starts, flat tire changes, fuel delivery, lockout assistance, winch-out recovery, and both light and heavy-duty towing. We also provide mobile diagnostics and on-site repairs when possible, often saving you the time and expense of a tow. Our goal is always to get you back on the road quickly and safely, whether you’re a local resident or just passing through our area.
Our typical response time in the Roulo area is 30-45 minutes, depending on your exact location and current road conditions. We maintain service vehicles strategically positioned throughout Wayne County to ensure fast response times.
During peak traffic hours or severe weather, response times may extend slightly, but we always provide realistic estimates when you call. Our dispatch system automatically selects the closest available technician to your location, and we’ll give you updates if any delays occur.
For true emergencies involving safety hazards, we prioritize those calls and often arrive even faster. We understand that when you’re stranded, especially in unsafe conditions, every minute matters.
Absolutely. Commercial vehicle roadside assistance is actually one of our specialties. Dr. Phillip Marin’s advanced degrees in Diesel Engineering and Drivetrains make us uniquely qualified to handle complex commercial vehicle issues that other roadside services might not be equipped for.
We work on everything from Class 8 semi-trucks to medium-duty delivery vehicles, construction equipment, and trailers of all types. Our service vehicles carry specialized tools and diagnostic equipment specifically for commercial applications.
We understand that commercial breakdowns cost more than just repair expenses – they impact schedules, deliveries, and business operations. That’s why we prioritize getting commercial vehicles back in service quickly, often performing temporary repairs to get you to your destination before scheduling more comprehensive work.
We serve all of Wayne County and the greater Detroit metropolitan area, with Roulo being well within our primary service zone. This includes major highways like I-94, I-75, and I-96, as well as local roads throughout the region.
Our coverage area extends from Detroit proper out to communities like Roulo, ensuring consistent service whether you break down in the city or in more rural areas. We’re familiar with the local road network and can navigate efficiently to reach you.
For locations at the edge of our service area, we’ll always be upfront about response times and any additional charges. However, Roulo residents can expect our standard response times and pricing since you’re well within our core coverage zone.
Yes, all our technicians are fully licensed, insured, and bonded. We maintain comprehensive liability insurance and ensure every team member meets Michigan’s requirements for commercial roadside assistance work.
Beyond basic licensing, our technicians receive ongoing training in both automotive technology and safety procedures. Dr. Marin personally oversees training programs to ensure our team stays current with evolving vehicle technologies, especially in diesel and commercial applications.
We also carry specialized insurance for handling valuable commercial equipment and cargo. When we’re working on your vehicle, you can be confident that both you and your property are fully protected.
Mobile repairs are a major part of what we do. Our service vehicles are equipped as rolling workshops, carrying diagnostic equipment, common replacement parts, tools, and even welding capabilities for certain situations.
Many roadside issues – dead batteries, alternator problems, starter failures, minor electrical issues, hydraulic problems, and some engine troubles – can be resolved on-site. This saves you the cost and inconvenience of towing, especially important for commercial operators who need to maintain schedules.
When we can’t complete a permanent repair roadside, we often perform temporary fixes to get you safely to your destination or preferred repair facility. Our goal is always to minimize your downtime and get you back to your normal routine as quickly as possible.
Our pricing is straightforward and competitive for the Wayne County area. Basic services like jump-starts typically start around $75-100, while towing rates depend on distance and vehicle type. We always provide upfront pricing before beginning any work.
Unlike some services that charge membership fees or have hidden costs, we operate on a pay-per-use basis. You only pay when you actually need help, and we’ll explain all charges clearly before starting work.
For commercial vehicles or complex situations requiring specialized equipment, costs may be higher, but we’ll discuss this with you upfront. Our goal is to provide fair, transparent pricing that reflects the professional service and expertise you receive.
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